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Subscription and billing

Payment methods

Payment methods
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IMPORTANT! The content of this article will apply after 15.12.2024. We are currently releasing the features.

Overview

Using the Flexopus Portal, you can configure online payment methods for your organization to automate the payment.

Subscription Plan Payment method
Starter Credit card, SEPA
Business Credit card, SEPA
Enterprise Credit card, SEPA, Bank transfer
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Note! Paying the invoices manually with a bank transfer is only available for theENTERPRISE customers by default. Still, if you have an important reason which, blocks you from configuring an automated payment method for your STARTER or BUSINESS plans, please reach out to our support team.

Multiple payment methods

Generally, you can configure multiple payment methods in the Flexopus Portal. You can set an organization's default payment method.

Currency in EUR

The payment processing will be made in Euro. We do not offer invoices in any other currency at the moment.

Payment methods

Flexopus offers currently the following payment methods:

Credit card

For the online credit card payments, you can use the following card types:

  • MasterCard
    European Economic Area Consumer Cards
    European Economic Area Commercial Cards
    Non-European Economic Area Cards
  • VISA
    European Economic Area Consumer Cards
    European Economic Area Commercial Cards
    Non-European Economic Area Cards
  • American Express
    Worldwide
  • Cartes Bancaires
  • CartaSi

The charges for the credit card payment are included in the subscription fees.

SEPA

You can configure a SEPA, which is mainly an available payment option for the European countries.

We prefer SEPA payments, since it's a cheaper payment solution compared to a credit card payment. A SEPA transfer costs approximately 0,25 EUR per transaction. A credit card payment is usually 1,5-3,5% per payment. The costs are included in your subscription fee, still it worth mentioning. Still, you are free to choose any online payment option.

Direct payment / Bank transfer

A direct bank transfer to an invoice is only available for ENTERPRISE customers. We can also adapt the invoicing process to your company needs, in case you need a special order number, or you need to split the invoices.

PayPal (coming soon)

We are planning to offer a PayPal payment option in the future as well. Currently, it's not available.

Payment processing

The subscription management and the payment processing are two different systems. Flexopus uses a self-hosted subscription management solution. This system is managing the subscription plans and created the invoices. An external payment provider is used to:

  • validate payment methods
  • manage payment mandates
  • execute the payment process

The external payment processor is storing only the limited necessary information to execute an online payment.

Payment processing

Mollie (EU based)

We use Mollie as a payment provider at Flexopus. We prefer using EU-based software solutions to comply as much as possible with the EU regulations, such as GDPR. Mollie is a payment provider located in the Netherlands.

Mollie — Effortless Payments and Money Management
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Data transfer

The payment processor has access to limited data to execute to charge customers with a requested amount of money. The payment processor has no access to the invoices and subscription plans. The payment processor stores the configured payment methods of our customers and executes the payment that are requested by the self-managed subscription management software.