Subscription and billing

Annual subscription

Overview

You can subscribe for an annual subscription plan using the STARTER, BUSINESS and the ENTERPRISE plans.

Resource-based pricing

Flexopus uses a resource-based pricing and not a user-based pricing! You can have as many users and administrators as you want.

A resource can be a desk, meeting room or a parking spot. The resources are managed by the application administrators using the floor plans.

💡

Note! Using a resource-based pricing, you have a full control over the costs. A user-based pricing is difficult to predict. Our customers have, in general, twice as many users as resources. If you compare our services with other solutions, please consider using this formula: 2 users for 1 resource.

Learn more about the floor plans here:

Annual Cost Calculation

The annual subscription has 2 pricing positions:

Platform fee (annual)
The platform fee is a fix cost paid in each year.
Resource-based license fee (annual)
The resource-based licenses are calculated based on the number of resources you use and need to be paid proportionally until the end of the year in advance for the remaining time of your subscription. You start with 0 resources and you can increase it during the year at any time. Decreasing the resources from the current maximum will affect the resource count at the renewal.
The resource count is checked once in a month, this way we avoid creating too many invoices.

You can purchase resources one by one, we do not apply bundles where you need to purchase at least X resources and buy resources in 10–50 batches. We also have no minimum number of resources that you need to have.

See an example calculation below.

Example calculation

A customer subscribes to a Flexopus annual BUSINESS plan on the 15th of January. In this case, the annual plan will be renewed each year on the 15th of January. The number of used resources is unknown at the beginning of the license period.

For the sake of simplicity, let's calculate with the following prices:

Platform fee: 100 EUR / year
Resource license fee: 2 EUR / resource / month
Annual license fee: 12 x 2 = 24 EUR / resource / year

The customer configures the following resources:

14th of February: Add 100 resources.
20th of May: Add 150 resources.
13th of August: Remove 50 resources.

The invoices will look like this:

15th of January, First invoice
100 EUR
1st of March, Second invoice (adding objects)
2104,1 EUR
1st of June, Third invoice (removing objects)
2248,8 EUR

15th of January: First invoice
Invoice: 100 EUR
After registering, the application has 0 objects; therefore, the customer pays only the 100 EUR platform fee in advance for the full year from 15th of January until next year 15th of January.

1st of March: Second invoice (adding objects)
Invoice: 2104,1 EUR

The customer added 100 resources on the 14th of February. The resource count will be checked once per month, which is the first of each month. The next check is on the 1st of March. In this case, the system will create an invoice for the remaining time in days from 1st of March until the next year 15th of January, which is 320 days.

320 days for 100 resources. The price is 24 EUR / resource / year, which is 24 / 365 = 0.06575 EUR / day.

320 days x 100 objects x 0.06575EUR = 2104,1 EUR

1st of June: Third invoice (adding objects)
Invoice: 2248,8 EUR

The customer added 150 resources on the 20th of May. The resource count will be checked once per month, which is the first of each month. The next check is on the 1st of June. In this case, the system will create an invoice for the remaining time in days from 1st of June until the next year 15th of January, which is 228 days.

228 days for 150 additional objects. The price is 24 EUR / object / year, which is 24 / 365 = 0.06575 EUR / day.

228 days x 150 objects x 0.06575EUR = 2248,8 EUR

13th of August: No invoice or refund (removing objects)
Invoice: 0 EUR

The customer removes 50 resources on the 13th of August. Now the annual limit is already at 250 resources and the current resource count will be 200. In this case, the customer will get no refund. The resource count can be increased back to 250 without causing extra costs. In case the resource count stays at 200, then it will affect the next annual license period, you will pay in the next license period for the objects that are still active in the system on the renewal date.

About Flexopus