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Other integrations

Custom Domain

Introduction

As a standard, the Flexopus applications are rolled out with a domain like yourcompany.flexopus.com or yourcompany.flexopus.eu. However, you may want to use your own custom domain, such as book.mycompany.com. We offer this option as an extra hosting service. In case you are interested in it, please reach out to our support and sales team via support@flexopus.com

Configuration manual

STEP 1 - Contact Flexopus

Hosting your application on a custom domain of yours is not part of standard service. Supporting it and solving issues related to your custom domain and maintaining this custom setup requires extra effort of our DevOps team, therefor we offer this service as extra service, which you can book via support@flexopus.com. After booking this service, our team will prepare the hosting setup on our end. Please let us know which domain you are going to use. Typically, it's called like book.mydomain.com or office@mydomain.com, but you can name it as you want.

STEP 2 - Contact Flexopus

To set up the individual domain, e.g. book.mydomain.com, a CNAME record must be set up for the new desired domain, which points to custom-domain.flexopus.com.

my.domain.com IN CNAME custom-domain.flexopus.com

Everything else will be taken care of by Flexopus. Please let us know the desired date of the changeover. After your support request, we will contact you as soon as the setup has been completed.

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Important: Your former organization.flexopus.com domain will no longer be accessible once your new individual URL has been activated.
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Note: If you have already introduced Flexopus with the Flexopus subdomain, we will be happy to set up a redirect for you on request to make the changeover easier for users.

Known limitations

Due to our current knowledge, the following feature will not work in case you set up a custom domain:

  • Deep links in mobile push notifications
    On the PlayStore and AppStore application, we send push notification which may include a deep link into the application, such as check-in. These deep link will not work with a custom domain.

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