Skip to main content

Reservations

Booking limitations

Booking limitations

Overview

Administrators can configure rules and groups that limit the users access rights. In this article, we explain the type of limitations that may apply to you.

Object status

An object can have 3 statuses by default: flexible, blocked and fixed. Only the flexible objects are available for reservation. Blocked objects are generally not available for booking within Flexopus. The fixed objects are permanently assigned to a selected user.

User groups

Administrators can create user groups and assign the user to the groups. The groups can be used to manage the visibility of buildings and floors within Flexopus and can be used to decide which user can book which object. Depending on the user groups managed by your administrators, your access to certain buildings, floors and objects may be limited:

  • You cannot see a building
  • You can see a building, but only selected floors.
  • You can see the building and floor, but you cannot book an object.
  • You can book an object, but other users have priority booking rights with a priority group.

Number of bookings

You cannot create an unlimited amount of desk or parking spot reservations as a normal user. The main use case is that each user creates booking just for themselves, therefore you can create one parking spot reservation, one desk booking at the same time. You cannot book two objects at the same time. Also, you cannot have a desk booking parallel to a remote office reservation.

This setting may differ for the meeting rooms and the other reservation types.

💡
Note! In case you need to create a reservation for a visitor, there is an extra workflow to do so. Read this article.

Time limitations

Based on the reservation settings of your administrators, you can be limited in time and dates:

  • Limited core times
    For example, you cannot book for the entire day from 00:00 - 24:00, since your companies working hours may be limited from 06:00 - 20:00.
  • Limited days
    Normally, you can book unlimited for the future. The reservations are usually limited to 14–28 days in advance, to prevent users from booking their desks years ahead.
  • No recurring reservation
    The recurring reservation booking type may be disabled.

Workarounds

Note that these limitations are made to support the standard booking use cases, however you may have a special use case, and you need more parallel reservations 2 months ahead. A reason could be that you are planning to organize a workshop, hackathon, task force or something similar. In this case, you can contact an office manager of your organization and ask them to create multiple bookings for you. The administrators are not limited in time and space, they can support you to reserve more objects ahead.