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Reservations

Check-in for users

Overview

In case the check-in feature is activated in your organization, you need to confirm your reservation before the reservation starts, otherwise your reservation will be automatically deleted. This check-in need to be done within the so-called check-in grace period.

Check-in grace period definition

The check-in grace period defines, how much time is given for the user to check-in a booking before and after the booking suppose to start.

By using the check-in module, your administrators can achieve multiple goals:

  • Delete the ghost reservations, by deleting the not needed reservation. By this, the other users can access the objects.
  • Remind you as a user to use the application in your daily routine. You book and keep in mind that you have a reservation. If you forget about the reservation, most probably you don't need it.
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Note! The administrators can have a list of missed check-ins in the past and there is an analytics module for it as well. Knowing how many reservations were deleted due to a missed check-in indicated for the administrators how reliable is the reservation quality made by the employees. Which is an important factor in the office utilization.

How to check in?

The check-in button gets active in the check-in grace period. The following options are provided to make a check-in:

list view check-in
Navigate to the bookings list in your user profile and click on the check-in symbol:

Check-In in the list view

detail view check-in
The second option is to open the booking detail view and check-in there:

Check-In in the detail view

QR code check-in
The third option is to scan the QR code that may be associated with the object. The QR code module will recognize the active booking and offer to option to check-in. Learn more about the QR code module here:

Check In with QR code

Check-In Reminders

In the profile settings, you can specify whether you want to receive check-in reminders. If you enable it, you will receive a check-in reminder as soon as your booking starts.

Check-in reminder email

Learn more about the notifications here:

Notifications / E-Mails
A detailed description about the notifications can be found here: Profile settingsOverview Users are able to adjust their profile settings and preferences in the application. The following profile settings can be made: Profile tab In the profile tab the profile attributes and the vehicle settings can be edited. Profile attributes