Skip to main content

Support for users

Delete cookies and cache

Delete cookies and cache

Delete cache

Flexopus regularly releases new software versions. Depending on the end device, this can lead to problems in rare cases and unexpected bugs can appear. In most cases, it's enough to delete the application cache, which contains outdated data.

In this article, we will show you how to delete the cache in the most commonly used and supported browsers and apps.

Internet Browsers

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge (Chromium based)
  • Safari
💡
Note! Generally, each browser supports a quick keyboard shortcut to delete the cache and refresh the site. Press CTRL + SHIFT + F5 on Windows or CMD + SHIFT + F5 on Mac.

Mobile Applications

  • Android mobile app
  • iOS mobile app

Google Chrome

Click the icon next to the URL. Select the Cookies and site data option, then select Manage on-device site data. A small window will open. Select the domain of your Flexopus instance and delete the cache. See the picture below.

Delete cache in Google Chrome

Mozilla Firefox

Click the lock icon next to the URL. Select the option Delete cookies and website data.... A small window will open afterward. Confirm the deletion and refresh the page. See the picture below.

Delete cache in Mozilla Firefox

Microsoft Edge (Chromium based)

Click the lock next to the URL. Select the Cookies and site data option, then select the Cookies option. A small window will open afterward. Select the domain of your Flexopus instance and delete the cache. See the picture below.

Delete cache in Microsoft Edge

Safari

Click on Safari and select the Settings option. In the menu you will find the privacy settings tab Privacy. There, click on the button Manage Website Data.... After that, search for the flexopus.com domain and delete the data with the Remove button. 

Delete cache in Safari

Android mobile app

Press and hold the Flexopus icon to open the settings options by clicking on the information icon. Select the Storage option and click on the clear data and clear cache buttons.

Delete cache for Android apps

iOS mobile app

On iOS, you can not delete the cache for an application. This feature does not exist on iOS. To delete the cache, we recommend reinstalling the application.